We are recruiting on behalf of our client, a well-established organization in the Burnaby/New Westminster region, for a dedicated and personable Customer Service & Administrative Coordinator.
This position begins as a temporary role with strong potential to transition into a permanent opportunity for the right candidate. You will serve as the first point of contact for our client's customers and play a key role in keeping their office running smoothly.
Key Responsibilities
Serve as the primary point of contact for client inquiries via phone, email, and in person
Manage day-to-day administrative tasks including scheduling, correspondence, and record keeping
Maintain and update databases, filing systems, and office documentation
Coordinate meetings, appointments, and travel arrangements as required
Process incoming and outgoing communications and direct them appropriately
Support management and team members with administrative needs
Handle customer concerns professionally and escalate issues when necessary
Assist with data entry, report preparation, and general office support
Qualifications & Requirements
Minimum 5 years of administrative experience in a professional office environment
Demonstrated excellence in customer service with a client-focused attitude
Strong written and verbal communication skills
Proficiency in Microsoft Office Suite (Word, Excel, Outlook, Teams)
Exceptional organizational skills with the ability to multitask and prioritize effectively
High attention to detail and accuracy in all tasks
Ability to work independently as well as collaboratively within a team
Experience with office management software or CRM systems is an asset
Must be located in or able to commute to the Burnaby/New Westminster region
What We Offer
Competitive pay at $25.00 per hour
Opportunity for the position to transition to a permanent role with our client
Supportive and collaborative work environment
Convenient Burnaby/New Westminster location with access to public transit
Opportunity to grow your skills and career within an established organization